Catalook KB Forum

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Last Post 21 Dec 2009 12:16 PM by shdale. 9 Replies.
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Posts:15

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17 Mar 2009 10:45 PM
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This is the new Catalook forum. Register now to enter your Catalook questions. We have a team of experts ready to answer your questions.
RichardSletcher
Posts:20

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06 Oct 2009 09:12 PM
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Hi
When, as a customer, I click the login button on the checkout page, the module sends me to a blank page. Iis there some way of setting the button to mover to the login page?
Regards
Richard
Steve
Posts:20

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06 Oct 2009 10:59 PM
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Richard,

Can you give me a URL so that we can see exactly what you mean. Are you already logged in ?

Steve
RichardSletcher
Posts:20

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08 Oct 2009 05:21 AM
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http://www.sensyz.co.za
User Name: TestSite
Password: testsite

If you go through the process of adding a product to the cart you get to the cart page and the button is in the middle of the page.

Thanks for the help.

Regards

Richard
RichardSletcher
Posts:20

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08 Oct 2009 05:23 AM
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Me again
the problem happens before the user logs in.
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Posts:15

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08 Oct 2009 09:17 AM
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I'm not certain if you are using the UCanUse module.
I think you are not but you might have entered a page in the Cart Options.

If you are not using UCanUse, goto cart options and remove any page entered for the following section.

UCanUse Login / Register page (activate the [Make the Ship-To-Address required] checkbox if you want give your customers the ability to specify a shipping address)
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Posts:15

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08 Oct 2009 09:43 AM
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Actually, this could be your problem.

Known Issue DNN5.0.1 / CATALooK.netStore v5.8.1
In this version the 'Log In' button on the address page of the CAT_Cart module will redirect to a blank page. To fix this request an update by email from [email protected] or perform the steps below:
1. Logout
2. Add something to the cart
3. Go to: My Account -> Cart
4. Click on the 'Log In' button
5. Replace 'My Login Page' in the code below by the URL from your browser

<td class="CATRow" nowrap>
<asp:Label ID="lblGotoLoginPage" CssClass="CATSubHead" runat="server" resourcekey="LOGINHINT">If you already have a account:</asp:Label> 
<div style="display:none"><asp:Button ID="btnGotoSignInPage" CssClass="CATCommandButton" runat="server" resourcekey="LOGIN"
CausesValidation="False" Text="Log In"></asp:Button></div>
<asp:HyperLink ID="lnkGotoSignInPage" runat="server" CssClass="CATCommandButton" resourcekey="LOGIN" NavigateURL="My Login Page">Log In</asp:HyperLink>
</td>
<td class="CATRow" colspan="2">
</td>

6. Logout
7. Login as Host
8. Go to My Account -> Cart
9. Select 'Edit Skin' from the module menu

replace this code by the modified code from step 5 :

<td class="CATRow" nowrap>

<asp:Label ID="lblGotoLoginPage" CssClass="CATSubHead" runat="server" resourcekey="LOGINHINT">If you already have a account:</asp:Label> 

<asp:Button ID="btnGotoSignInPage" CssClass="CATCommandButton" runat="server" resourcekey="LOGIN"

CausesValidation="False" Text="Log In"></asp:Button></td>

<td class="CATRow" colspan="2">

</td>



10. Select 'Save Module Skin'



All problems are fixed in the v5.8.9.
RichardSletcher
Posts:20

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08 Oct 2009 01:27 PM
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Hi
I presume you made the changes as the system is now working. Thank you very much for all your help. Once I am a little more proficient I hope to start contributing to this site.
Regards
Richard
rcottongim
Posts:20

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03 Nov 2009 07:45 PM
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Posted By hostcorelli on 17 Mar 2009 10:45 PM
This is the new Catalook forum. Register now to enter your Catalook questions. We have a team of experts ready to answer your questions.

shdale
Posts:20

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21 Dec 2009 12:16 PM
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Hi,

We have Catalook installed to enable customers in various countries to order from a site.

Whilst testing, all orders were processed (for UK orders) successfully.

However, a ‘real’ order has just been processed for a customer in Germany and the ‘amount’ was massively incorrect. It should have been £37.13 (40.47 euros) but was entering a comma (,) instead of a fullstop (.) and therefore the order was processed by the payment gateway for £3,713.00
Total GBP 37,13 (40,47 €)


This is an urgent support request to ask:
a. Why this has happened?
b. Will this affect other country transactions?
c. How this can be rectified?


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