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shdale
Posts:20

21 Dec 2009 12:16 PM
Hi, We have Catalook installed to enable customers in various countries to order from a site. Whilst testing, all orders were processed (for UK orders) successfully. However, a ‘real’ order has just been processed for a customer in Germany and the ‘amount’ was massively incorrect. It should have been £37.13 (40.47 euros) but was entering a comma (,) instead of a fullstop (.) and therefore the order was processed by the payment gateway for £3,713.00 Total GBP 37,13 (40,47 €) This is an urgent support request to ask: a. Why this has happened? b. Will this affect other country transactions? c. How this can be rectified?

rcottongim
Posts:20

03 Nov 2009 07:45 PM
Posted By hostcorelli on 17 Mar 2009 10:45 PM This is the new Catalook forum. Register now to enter your Catalook questions. We have a team of experts ready to answer your questions.

RichardSletcher
Posts:20

08 Oct 2009 01:27 PM
Hi I presume you made the changes as the system is now working. Thank you very much for all your help. Once I am a little more proficient I hope to start contributing to this site. Regards Richard

Host Account

New Member
Posts:15

08 Oct 2009 09:43 AM
Actually, this could be your problem. Known Issue DNN5.0.1 / CATALooK.netStore v5.8.1 In this version the 'Log In' button on the address page of the CAT_Cart module will redirect to a blank page. To fix this request an update by email from [email protected] or perform the steps below: 1. Logout 2. Add something to the cart 3. Go to: My Account -> Cart 4. Click on the 'Log In' button 5. Replace 'My Login Page' in the code below by the URL from your browser <td class="CATRow" nowrap> <asp:Label ID="lblGotoLoginPage" CssClass="CATSubHead" runat="server" resourcekey="LOGINHINT">If you already have a account:</asp:Label> <div style="display:none"><asp:Button ID="btnGotoSignInPage" CssClass="CATCommandButton" runat="server" resourcekey="LOGIN" CausesValidation="False" Text="Log In"></asp:Button></div> <asp:HyperLink ID="lnkGotoSignInPage" runat="server" CssClass="CATCommandButton" resourcekey="LOGIN" NavigateURL="My Login Page">Log In</asp:HyperLink> </td> <td class="CATRow" colspan="2"> </td> 6. Logout 7. Login as Host 8. Go to My Account -> Cart 9. Select 'Edit Skin' from the module menu replace this code by the modified code from step 5 : <td class="CATRow" nowrap> <asp:Label ID="lblGotoLoginPage" CssClass="CATSubHead" runat="server" resourcekey="LOGINHINT">If you already have a account:</asp:Label> <asp:Button ID="btnGotoSignInPage" CssClass="CATCommandButton" runat="server" resourcekey="LOGIN" CausesValidation="False" Text="Log In"></asp:Button></td> <td class="CATRow" colspan="2"> </td> 10. Select 'Save Module Skin' All problems are fixed in the v5.8.9.

Host Account

New Member
Posts:15

08 Oct 2009 09:17 AM
I'm not certain if you are using the UCanUse module. I think you are not but you might have entered a page in the Cart Options. If you are not using UCanUse, goto cart options and remove any page entered for the following section. UCanUse Login / Register page (activate the [Make the Ship-To-Address required] checkbox if you want give your customers the ability to specify a shipping address)

RichardSletcher
Posts:20

08 Oct 2009 05:23 AM
Me again the problem happens before the user logs in.

RichardSletcher
Posts:20

08 Oct 2009 05:21 AM
http://www.sensyz.co.za User Name: TestSite Password: testsite If you go through the process of adding a product to the cart you get to the cart page and the button is in the middle of the page. Thanks for the help. Regards Richard

Steve
Posts:20

06 Oct 2009 10:59 PM
Richard, Can you give me a URL so that we can see exactly what you mean. Are you already logged in ? Steve

RichardSletcher
Posts:20

06 Oct 2009 09:12 PM
Hi When, as a customer, I click the login button on the checkout page, the module sends me to a blank page. Iis there some way of setting the button to mover to the login page? Regards Richard

Host Account

New Member
Posts:15

17 Mar 2009 10:45 PM
This is the new Catalook forum. Register now to enter your Catalook questions. We have a team of experts ready to answer your questions.