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RE: How to change price delimiter from comma to decimal point?

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Posts:15

21 Dec 2009 04:17 PM
Hi, 1. Which payment processor are you using ? 2. Can you check the following :- a) Admin site settings, advanced, payment settings are GBP b) Web.Config - Your culture is en-GB c) Catalook store settings - Your setting is GBP for "Currency on receipts, for payment gateway requests and for the base price of the online currency calculator select / add" d) if using PayPal - set in store settings the Paypal currency to GBP e) Admin site settings - Advanced settings - Other settings - default Langiage is English UK Some payment processor may needs setting on currency. For Example, SagePay WorldPay I think in their settings needs the currency and culture set. Any problems, telephone for support.

shdale
Posts:20

21 Dec 2009 01:33 PM
Hi, We have Catalook installed to enable customers in various countries to order from a site. Whilst testing, all orders were processed (for UK orders) successfully. However, a ‘real’ order has just been processed for a customer in Germany and the ‘amount’ was massively incorrect. It should have been £37.13 (40.47 euros) but was entering a comma (,) instead of a fullstop (.) and therefore the order was processed by the payment gateway for £3,713.00 Total GBP 37,13 (40,47 €) This is an urgent support request to ask: a. Why this has happened? b. Will this affect other country transactions? c. How this can be rectified?